Reviewed September 24, 2026
Bring the home into the discussion
Tell the installer about existing heating, ducts, insulation changes and rooms that are too hot or cold. Ask for a home-specific assessment rather than choosing a size from floor area alone.
Discuss winter operation
Ask what the proposed model delivers at your local winter temperatures, how backup heat is controlled and where the outdoor unit can be placed. Have the installer explain the maintenance you will be responsible for.
Keep your options clear
Compare a written installed quote with any repair or replacement alternatives. Ask about electrical capacity, noise, drainage and indoor-unit locations. Read the Natural Resources Canada guide linked below before your next conversation.
Your planning checklist
Heating and cooling with a heat pump — Natural Resources Canada